Buying from Shepshed Ford was a breeze; Simon who assisted me from start to finish made sure all the paperwork was completed and even stayed behind after hours to ensure that
when I came in early the next day that the vehicle was ready for pick up.
DIANA R07 Feb 21
Great service and very friendly staff. Great experience buying a car
LOUIE T21 Sep 20
All round brilliant service, would highly recommend buying a car from here.
PETER Y04 Jan 20
Best experience Iā??ve had buying a car.
It was a quick and easy process. Didnā??t try to sell me loads of extras and just gave me what I wanted. Cars great and definitely will have a look there for my next car.
Shepshed Ford21 Jan 20Dealer replyReally pleased you enjoyed the buying experience at Shepshed Ford, enjoy your new car!!!!
Noah A26 Apr 19
Amazing service & brilliant team
Absolutely brilliant team, One guy in particular was fantastic all the way through, even with a bit of drama with regards to funding my side.
Been a joy to deal with and extremely trustworthy.
Shepshed Ford27 Aug 19Dealer replyThank you very much for your valued business, enjoy your new car.
Yvonne E02 Feb 19
Following an accident, and unsure of which make of car I wanted I ended up at Shepshed Motors who were brilliant!
Left us alone, always available if needed information, not pushy. Would recommend them bought the car because they gave me the time needed to make up my mind!!
Thank you for your patience!!
Shepshed Ford06 Mar 19Dealer replyThank you for your business and enjoy your new car from all the staff at Shepshed Ford.
Sarah H20 Jan 19
We dealt mostly with Jim, (but had some communications with Simon & Wayne) and each e-mail or conversation was a pleasure. They made purchasing my little car easy & less
stressful. We would not hesitate to recommend this garage and their staff
Shepshed Ford29 Jan 19Dealer replyThankyou for your custom and enjoy your new car.
Liviu P18 Jan 19
Car buying made easy
Great experience buying my car from Shepshed , good prices, relaxed atmosphere, helpfull and friendly staff. Special thanks to Mr.S(cant name names š???) who made it all
happen and helped with my part exchange. Hope after sale standards of service ar just as high if i ever were to need them. š??
Shepshed Ford29 Jan 19Dealer replyThankyou for your custom and enjoy your new car.
LEN G13 Oct 18
Very pleasant experience ofpurchasing a motor vehicle.All staff very helpful and nothing was too much trouble.
Shepshed Ford15 Oct 18Dealer replyThank you for your custom, enjoy your new car from Shepshed Ford.
Brian C10 Jun 18
Hassle free experience
Good all round establishment well presented stock of cars,hassle free experience highly recommend .
Shepshed Ford08 Jul 18Dealer replyThank you for your business, enjoy your new car.
Stephen W28 Mar 18
Ford Shepshed - a great experience
I had excellent service. The sales person was extremely helpful and I am very pleased with our visit and purchase. I would fully recommend that anyone wanting to buy a
car visit Ford Shepshed
Shepshed Ford08 Jul 18Dealer replyThank you for your recommendations, a please to supply you with your new car.
DAVID F15 Feb 18
Really great service, super friendly and trusting. Shepshed Ford made me feel very comfortable and confident in buying my first car with them, a lovely Mini. They
organised a service and MOT before delivering the car onto my drive for when I got home from work (live 2 minutes away from the dealership), and even sorted the letter to send to the
DVLA to make it as straightforward as possible. Couldn't recommend highly enough!
Shepshed Ford08 Jul 18Dealer replyWe really appreciate your positive review , being a local customer I hope you can take advantage of your 10% discount with ourselves for future service and MOT
Angie G07 Feb 18
1st Class Customer service and goods.
Well thanks to Shepshed Ford, what started out as a traumatic drama ( present car written off!) eventually turned into a very pleasant experience. I limited my
search down to a replacement Suzuki Swift and after going on Auto Trader , my search brought up 3 identical models all with varying prices, mileage and extras. I decided I wanted a red
car, which was the colour offered in the other 2 garages- Shepsheds model was silver; and as my original Swift of 10 years was silver, I didnā??t want to replace like with identical
like! Visiting the 2 Suzuki dealerships was not particularly an enjoyable time - I felt I was given a lot of flannel and was infact treated in quite a dismissive manner. I then spoke
with a salesman over the phone - who I felt was very empathic and conveyed genuine consideration towards my plight; so we drove to Shepshed. As a consequence of his manner, knowledge
of all my queries, and the fair deal offered, it was a no brainer. I now own a 2nd silver Swift!
Shepshed Ford08 Jul 18Dealer replyIt was a pleasure in helping you find your new car, thank you for your positive review as its greatly appreciated.
Geoff L24 Jan 18
A first class service,would definitely recommend
Totally professional service from the minute I walked onto forecourt,Would use again and recommend,well for Shepshed Ford.
Shepshed Ford03 Feb 18Dealer replyMuch appreciated , thank you for your custom.
Pete S06 Jun 17
Superb service friendly staff
Superb service from everyone involved in my purchase today. Highly recommended
Shepshed Ford14 Jul 17Dealer replyMuch appreciated, thank you for review and custom.
Emma L25 Mar 17
Purchasing my Ford Kuga
A pure pleasure, in every aspect. I had been looking for the perfect Ford Kuga for 2 months, ensuring I made an informed decision. I live within Worcestershire,
and therefor naturally went to local dealerships. However, I cannot explain how disappointed I have been. Attitude, Personal Approach, Professional Conduct, Honesty and Customer
Service let them down. When speaking to Wayne at Shepshed, he has been nothing but supportive, friendly yet professional, and most of all, person focused. As I work in Sales myself,
I understand the need for a business view, but Wayne made it clear from the start that ensuring I am satisfied with my purchase was the forefront of the deal. I made the journey
here this morning, have been well looked after by the host with the most Chris, and will be driving my beloved Kuga back home within the hour.
I cannot recommend these guys enough! Yes, it was a journey. But what's a journey in the grand scheme of things when you get wonderful service!
Shepshed Ford02 Apr 17Dealer replyIm happy you were pleased with sales process at Shepshed Ford, thankyou for your custom and positive review.
Owen J18 Feb 17
Relaxed and non pushy sales experience.
Professional service with a non pushy attitude, thank you.
Shepshed Ford02 Apr 17Dealer replyThankyou for your custom and review of our sales process at Shepshed Ford, we aim to provide the best service possible for our customers.
Paul G01 Feb 17
Happy Focus Buyer
Excellent Dealership, friendly staff, great service. Pleasure to deal with. Not at all pressured.
Shepshed Ford15 Feb 17Dealer replyThank you for your custom and hope we can look after you in the future.
Steve G24 Sep 20
Great service from day one.
No issues no dramas just sold me what i wanted without pushing extras. They were good to their word when it came to preparing the car.
Shane M07 Aug 20
Excellent customer service, not pushy at all
Bought a beautiful C-Class from these guys.
Wayne couldnā??t have been more helpful, especially with COVID making things more difficult, he came in on his day off to complete the sale and I couldnā??t be more grateful.
Ian W06 Mar 20
Used car sales
Excellent customer service, very good and thankyou again, I appreciate the service
Shepshed Ford10 Mar 20Dealer replyThank you very much for your business and enjoy your new car.
Kevin C04 Aug 19
Purchase 6 series bmw
A really good experience, just left to decide in your own time . Dealt with wayne , really helpful, made the whole process quick and straight forward. Would
definitely recommend and I would definitely buy from them again .
Shepshed Ford27 Aug 19Dealer replyReally glad you enjoyed the buying process that we have at Shepshed Ford, enjoy the car.
Carl G27 Nov 17
Purchased used car
I purchased a used vehicle off Shepshed ford and was very happy with the service they gave me throughout my time there basically they bent over backwards
to see that everything was ready for my journey to collect the vehicle due to the fact that I live in north wales .... highly recommend them and so very helpful
Shepshed Ford28 Nov 17Dealer replyHi Carl,
I am pleased you were happy with our service and thank you for your positive review.
Enjoy your new car.
Shepshed Ford Used Car Sales.